Westcon offers Cisco Smart Care to Europe

With Cisco Smart Care Service as now supplied by Westcon, resellers can deliver a proactive, personalized network management service and build long term, strategic relationships with their end-user customers.

Comstor has recently provided Cisco Select Certification training to resellers all across Europe and is now rolling out Cisco Smart Care Service to a targeted group of certified, SMB-focused resellers. Comstor, in conjunction with Cisco, has several in-person and online training opportunities planned across Europe to coincide with the program rollout.

Jon Pritchard, VP Comstor Europe, commented, "With Cisco Smart Care Service, we are able to provide Cisco-certified resellers with a complete network service under a single contract. Cisco Smart Care Service employs advanced discovery tools that help resellers identify components in a network infrastructure that may be out of date or need replacing. This can lead to significant value added sales opportunities and ultimately contribute to the development of long-standing customer relationships."

"Cisco Smart Care Service combines the complementary strengths of Cisco and its channel partners to proactively verify that a customer's network is highly secure, reliable and functioning optimally. These 'smart service' capabilities represent the future of the services industry and a win-win for our customers and partners," said Debbie Hick, director, Cisco Commercial Services, European Markets. "With its diverse community of European partners and its proven ability to enable partner service delivery, Comstor is a natural fit for Cisco Smart Care Service."



Mario Gothan

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